You may have a complaint about a product or service from Arthouse-online. We are very sorry to hear this and are pleased to solve it. Quality and service are important core values for us. We want you to be satisfied with us and to be able to speak with enthusiasm about our range of products and our communication, the shipping and your experience with our service. That is why we do everything we can to handle your complaint satisfactorily and to ensure that your experience with Arthouse-Online is positive.

Now what?
We are happy to resolve your complaint. The best way to do this is to contact our customer service by email: or using the contact form. You will receive an answer within 3 working days.